Cancellation or Refund Policy
If the order or the item(s) that you want to cancel have not been
shipped yet, you can write to our customer support team on email@example.com
In such cases, the order will be cancelled, and the money will be
refunded to you within 24-48 business hours after the cancellation request is
duly processed by us.
Our policy lasts 14 days. If 14 days
have gone by since your purchase, unfortunately we can’t offer you a refund or
To complete your return, we require a
receipt or proof of purchase.
Please do not send your purchase back
to the manufacturer.
Once your return is received and
inspected, we will send you an email to notify you that we have received your
returned item. We will also notify you of the approval or rejection of your
If you are approved, then your refund
will be processed, and a credit will automatically be applied to your credit
card or original method of payment, within a certain amount of days.
or missing refunds (if applicable)
If you haven’t received a refund yet,
first check your bank account again.
Then contact your credit card company,
it may take some time before your refund is officially posted.
Next contact your bank. There is often
some processing time before a refund is posted.
If you’ve done all of this and you
still have not received your refund yet, please contact us at firstname.lastname@example.org.
items (if applicable)
Only regular priced items may be
refunded, unfortunately sale items cannot be refunded.
We only replace items if they are
defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com send your item to: R-11,
Greater Kailash 1, South Delhi, Delhi, 110048.
If the item was marked as a gift when
purchased and shipped directly to you, you’ll receive a gift credit for the
value of your return. Once the returned item is received, a gift certificate
will be mailed to you.
If the item wasn’t marked as a gift
when purchased, or the gift giver had the order shipped to themselves to give
to you later, we will send a refund to the gift giver and he will find out
about your return.
Discount Vouchers or Loyalty Points
Discount vouchers are intended for one-time use only and shall be
treated as used even if you cancel the order.
If you had redeemed loyalty points for an order, the same will be credited back
to your account in the case of a cancellation.
To return your product, you should mail
your product to: R-11, Greater Kailash 1, South Delhi, Delhi, 110048.
Depending on where you live, the time
it may take for your exchanged product to reach you, may vary.